The InControl Point of Service Task Management is an organisational module that optimises your business operations by ensuring essential activities are listed, prioritised and carried out on time.
The flexibility of the Task Management module ensures it can be integrated to support your current procedures, and is proven to cope with even the most demanding business environments. The Task Management module schedules the operational activities required in the store environment to effect and monitor daily routines i.e. cash management activities.
This module has been tailored to provide our customers with the most effective methods of Task Management, including:
Once configured, the system handles the agenda of store activities, issuing clear prompts and instructions to ensure all essential tasks are carried out on time. The system can be programmed to prioritise operations based on your individual Key Performance Indicators. The InControl Task Management tool integrates tightly with Retail Managers task management solution, enabling all store operational and management activities to be controlled from a single platform.
The Task Management module uses an effective traffic light system to prioritise operations based on your individual Key Performance Indicators. High priority tasks requiring imminent attention are highlighted as 'red' whilst lower priority tasks are clearly marked as 'green', enabling managers and employees to assign resources to tasks more efficiently.
The central diary within InControl Task Management and Retail Manager frees your employees from routinely scheduling daily operations, reducing staffing costs as well as removing the need for paper records; minimising human error.
By removing the administrative burden from your employees, the Task Management system allows your managers and shop floor staff to focus on the core responsibilities that push your business forward.
The Task Management module gives your employees more time for strategic planning and customer service, enabling a more efficient level of operations and a better service to your customers.