
The InControl Evolution retail software enables you to provide an exceptional customer experience. This powerful retail management system lets you respond more effectively to shifting shopping trends and customer needs.
Find out how InControl can help you improve customer service through:

As life picks up in pace, consumers want a shopping experience that adapts to the demands of their lifestyle. With the advent of online shopping, retailers have to offer a smooth and efficient customer experience to compete with the convenience of shopping online.
Increased high street competition also means that retailers have had to re-focus their efforts on providing a shopping experience that increases the chance of repeat visits as well as maximising sales opportunities.
One way businesses have been refining the customer experience is to ensure their epos systems are able to provide an efficient point of sale experience. The best point of sale systems should offer a smooth transaction process as well as multiple transaction and payment options. By offering more purchase choices from one unit, your business can reduce queue times, double queuing and customer dissatisfaction.
The InFront Point of Sale terminals integrate the core requirements for basket processing, but can be configured to offer additional transaction options. Stores using the InControl Evolution epos system have found that transaction times have been reduced and customers are enjoying a better point of sale experience.
InControl also offers queue busting technology through the InHand mobile unit providing managers with the ability to pre-scan customers' baskets and provide them with a printout that can be scanned at the epos till to reduce transaction times at busy periods.
In addition to the epos terminals, InControl provides your business with real-time store performance data meaning that your management team and employees can monitor and prepare for busy store periods and make sure that the shop floor is sufficiently staffed at peak times.
InControl Evolution epos system works to provide you with the ability to improve customer service through shorter queue times whilst increasing your ability to sell more products and handle an increased capacity in footfall.