The InControl Evolution retail software enables you to provide an exceptional customer experience. This powerful retail management system lets you respond more effectively to shifting shopping trends and customer needs.

Find out how InControl can help you improve customer service through:

• Informed Staff
• Shorter Queue Times
• Satisfying Customer Demand
• Improved Employee Accessibility
• Improved Employee Efficiency
• Better Customer Journey
• Management By Exception
• Complete Suite of POS Facilities
• Central Data
• Earning Customer Loyalty
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Customer satisfaction is paramount to any business today. With increased competition and a range of new sales channels emerging, providing unrivalled customer service is key to earning loyalty and trust.

One of the best ways to improve a shopping experience is to make it an efficient and personable experience; providing customers with the products and information they need, by employees that are friendly and informed.

The InControl retail management system provides your employees with the data and tools they need to respond efficiently to customers' questions. Details concerning promotions, pricing and product information are all stored centrally and updated in real time, so that your employees are aware of changes made as and when they happen. This means you can provide your customers with up to the minute details about what is happening in store.

Information can be accessed directly and simply through a web browser from any of the hardware terminals meaning that whether employees are at the epos tills, checking details in the back office or mobile on the shop floor using the InHand unit, they have accurate information at their finger tips and this can be passed on quickly to your customers.

Employees can also improve the customer shopping experience by communicating more effectively with other members of staff. It is easier than ever to obtain information about restricted sales, and to request management support when needed. Customers no longer have to endure lengthy waits at the tills in order to find out about product information or promotion possibilities as employees have better access to the facts through the epos system and can signal for remote authorisation better than before.

Employees that are more informed are not only able to provide a better customer experience, but they are able to take advantage of sales opportunities by communicating more effectively with customers about how your business can help them.