InControl frees up employee time from administrative tasks to let them respond more effectively to customer needs; providing your business with that essential competitive edge.
One of the best ways to improve the care attention given to your customers is by having employees on hand to answer questions, interact and assist them when they need it. The InControl Evolution retail software handles operations which might previously have been carried out manually. Our customers report that this then allows them to transfer valuable human resources to other important areas of the business like customer service.
Integrating the InControl retail management system into your business gives managers an increased capability to perform back office duties on the shop floor ensuring greater visibility and availability to staff and customers alike. This not only allows them to respond more effectively to customer needs as they develop, but it allows them to see business opportunities based on customer feedback. Your employees will be able to gain a greater understanding of the human story behind the shopping habits whilst also demonstrating to the customer through the attention given to them, how important they are to your business.
As shopping trends continue to develop, businesses need to constantly react and adapt to ensure that they are offering the best possible in-store experience. Our clients know that an improved customer experience increases visits, referrals and sales, and having the best retail software helps them to achieve this.
InControl has been designed to let you make the most of your most valuable assets: Your employees and your customers.